This policy covers the information Boca Raton Pool Resurfacing receives through this website and by phone, and what happens to it.
Information we receive
When you use the quote form we receive your name, phone number, the address of the pool and whatever you type in the details box. When you call, our phone system logs your number and the time of the call.
How it is used
Only to get back to you, arrange and carry out the estimate and any work you book, and keep ordinary business records of the job. Your details are never sold or rented to anyone.
Who else sees it
The crew handling your pool, plus the companies that host this site, pass form submissions to us and provide our phone line. Each of them handles it only to provide that service.
Recorded calls
Calls may be recorded to check quality. When they are, you will hear a notice before the conversation starts.
Website data
The web host keeps routine server logs, such as IP addresses and browser types, for security. The phone line and the quote form are run by outside services, which record basic details such as the page a call or request came from so it reaches the right person.
Changing or removing your details
Call (561) 916-3175 and we will show, correct or erase what we hold, except where the law requires us to keep a job record.